Cancellation by SOITA

If a workshop is cancelled by SOITA, the student will have the option of a full refund or admittance into another SOITA workshop of equal value. Due to the large geographic territory SOITA serves, classes are rarely cancelled due to weather conditions. SOITA will make every effort to notify the student as early as possible. All cancellations will be posted on our website and enrolled students will be contacted.

Cancellation by Student

If a student cancels his registration at least 10 days prior to the start of class, the student will have the option of a full refund or admittance into another SOITA workshop of equal value. If a student cancels fewer than 10 days before the first class, the student is entitled to a 50% refund. No refunds will be issued for “no shows” or if the student leaves early from their class. To cancel your registration, please contact Kim at the phone numbers listed below or email Kim@soita.org.

Learn with It Leave with It® Workshops

If a student cancels their registration at least 10 days prior to the start of class, they will have the option of a full refund or admittance into another SOITA workshop of equal value. If a student cancels in fewer than 10 days, the hardware/software will be invoiced at the regular price and mailed to the person who is responsible for paying the invoice. No refunds will be issued for “no shows” or if the student leaves early from their class. To cancel your registration, please contact Kim at the phone number listed below or via email Kim@soita.org.

SOITA reserves the right to substitute a product model of equal or greater value than the model(s) listed in the course description.

Emergency Cancellations

SOITA understands that emergency illnesses or work and family situations arise unexpectedly. In these cases, SOITA will try to place the student in the next offering of the class with no penalty. Even in emergency situations, SOITA needs to be notified of the emergency no later than the day after the class, so the policy for “no-shows” is not enforced.

If you have questions about our refund policy, please give SOITA a call at (937) 746-6333. You can also email your questions to SOITA@SOITA.org.